Delivery Information


Shipment Duration

Shipment across Peninsular Malaysia will be within 5 to 7 working days whereas to East Malaysia it will be within 7 to 10 working days.


Courier Services

Delivery will be via Skynet or Yamato Transport (TA-Q-BIN Express).

You will receive a shipping confirmation via e-mail that confirms a consignment note number and live tracking. However, please note that tracking status update will only be available after the next processing day.


Ensuring an On-Time Delivery

Please ensure that the delivery address, receiver’s name and contact number(s) are accurate and complete (including business name if delivery is to a work address) so that delivery can be on schedule.


Delivery

Please note that delivery time-scale and charges will vary depending on availability of item(s) ordered and delivery address. We cannot accept order with delivery address outside Malaysia.


If no one is available at the provided address to take delivery, our delivery partner will make a maximum of two (2) delivery attempts before returning the shipment to us, in which case we reserve the right to consider that you have rejected delivery and that the Contract is therefore cancelled. In the event of cancellation of the Contract for non-delivery, kindly contact us within two (2) weeks or else your item(s) will be forfeited.